Privacy

1. Controller

Alexander Kotjakovski
Erlenweg 13
26789 Leer
Germany
Email: anfrage@selbststaendig-in.de
Phone: +49 173 4719083

2. Hosting and technical access data

This website is hosted by ALL-INKL.COM – Neue Medien Münnich, proprietor René Münnich, Hauptstraße 68, 02742 Friedersdorf. The servers are located in Germany, in data centres in Dresden. A data processing agreement pursuant to Article 28 GDPR is in place with ALL-INKL.

Technically necessary connection and access data is processed to deliver this website and operate it securely. This includes the IP address, the time and destination of a request, and transmitted browser information. The legal basis for processing initiated by us is Article 6(1)(f) GDPR. Our legitimate interest is to provide the website reliably and protect it against technical disruptions and attacks.

The generation of access logs made available through the KAS customer administration system is disabled. This does not exclude technically necessary processing or possible internal security logs maintained by the hosting provider.

3. Enquiries and email

The email account anfrage@selbststaendig-in.de is also hosted by ALL-INKL. When you contact us by email, phone or messenger, we process the information you provide to handle your enquiry. This may include contact details, message content and attachments.

If your enquiry concerns a contract with you or steps taken at your request before entering into a contract, the legal basis is Article 6(1)(b) GDPR. We handle other general enquiries under Article 6(1)(f) GDPR; our legitimate interest is to process and answer your enquiry.

Contacting us is voluntary. Without the information necessary to handle your enquiry, we may be unable to answer it.

Send sensitive documents, such as a complete AVGS voucher, only through a suitable transmission method expressly agreed with us.

If we obtain personal data about you from someone other than you, we also inform you of the data categories and the specific source, including any publicly accessible source where applicable. The information required by Article 14 GDPR is provided within a reasonable period and no later than one month. If the first communication or disclosure occurs sooner, the information is provided no later than that time, unless a statutory exception applies.

4. WhatsApp Business, Viber and Telegram

You can choose to contact us through these messengers. Email and phone are also available. Opening a messenger link launches the respective external service.

Our handling of your message is subject to the purposes and legal bases described in section 3. Contact matching and the creation of backups are separate processing activities.

The providers involved are WhatsApp Ireland Limited, Viber Media S.à r.l. in Luxembourg, or Telegram Messenger Inc. They also process account, device, connection and usage data for their own purposes under their privacy policies. For certain customer contact data, the WhatsApp Data Processing Terms also provide for processing on our behalf. We remain responsible for processing initiated by us.

WhatsApp Business: Limited contact access is enabled on our business iPhone. Access to the iPhone address book is restricted to selected contacts for which access has been granted. Unnecessary private contacts have been removed from this selection. Where contact data is transmitted to WhatsApp for matching, this serves to recognise contacts within the messenger. Granting technical access does not constitute consent from the people concerned or replace a legal basis for matching.

End-to-end encrypted chat backups are enabled for our WhatsApp communications and are stored in Apple iCloud. They serve to restore communications following data loss. WhatsApp is excluded from the additional iCloud device backup of our iPhone. Encryption does not mean that no backup copies or associated technical data are stored. We do not use WhatsApp AI features.

Viber and Telegram: Contact synchronisation is disabled on our side. We use no bots or additional integrations. Viber backups are disabled. These settings do not exclude processing or storage by the providers. Ordinary Telegram chats are stored in the cloud and, unlike Secret Chats, are not end-to-end encrypted. Further information is available in the Telegram FAQ.

Processing outside the European Economic Area: WhatsApp identifies transfers including to the United States, relying on adequacy decisions, the EU-US Data Privacy Framework for covered recipients, and Standard Contractual Clauses. See the WhatsApp privacy policy.

Viber identifies processing particularly in the United States and safeguards comprising Rakuten Group Binding Corporate Rules and Standard Contractual Clauses. Information and contact routes for enquiries about these safeguards appear in the Viber EEA privacy notice.

Telegram identifies possible transfers to group companies in the British Virgin Islands and Dubai, using Standard Contractual Clauses. Information is available from the EEA representative named in the Telegram privacy policy.

5. Sharing data with training providers

If you request support from a training provider or a referral, it may be necessary to share relevant contact details and enquiry information with the specifically selected provider.

Data is shared only where an appropriate legal basis exists. Article 6(1)(b) GDPR may apply where disclosure is necessary for a contract with you or steps taken at your request before entering into a contract. Where consent is required, it must be obtained before disclosure; the legal basis is then Article 6(1)(a) GDPR.

Before actually sharing data, we inform you of the specific recipient, the purpose, the data concerned and the legal basis used. Contacting us is not treated as blanket consent to sharing your data.

6. Retention and deletion

The retention of enquiries depends on their processing status, any contractual relationship and statutory retention obligations. Data that is no longer needed is deleted subject to these obligations, unless a legal basis permits continued retention.

Automatic deletion has not been configured. No single retention period has been set for all conversations. Deletion required by law must not be delayed.

Where correspondence concerns entering into or performing a contract and must be retained as commercial or business correspondence, a retention period of six years may apply. The legal basis for this required retention is Article 6(1)(c) GDPR.

Deleting a conversation from our device does not automatically mean that all backups or data independently stored by the messenger provider are also deleted.

7. Calculators and checks

Inputs in calculators and checks, including the AVGS orientation check, are processed in your browser, are not sent to us and are not automatically stored permanently. Saving a result creates a file on your device. Email links open your email application; content is shared with the recipient and the email providers involved only when you send the email.

8. Analytics, cookies and external services

No tracking scripts for visitor or marketing analytics are currently embedded on this website. We use Google Search Console to monitor our website’s visibility in Google Search, for example through search queries, impressions and clicks. The Google verification file hosted on our website serves to verify site ownership and contains no tracking code. Google Search Console is distinct from Google Analytics and from measuring visitor behaviour on our website.

9. Your rights

Subject to the applicable legal conditions, you have rights of access, rectification, erasure, restriction of processing, data portability and objection, and the right to lodge a complaint with a data protection supervisory authority.

Where processing is based on your consent, you can withdraw it at any time with effect for the future. This does not affect the lawfulness of processing before withdrawal.

Where processing is based on Article 6(1)(f) GDPR, you may object at any time on grounds relating to your particular situation.

To exercise your rights, use the contact details in the “Controller” section.